Certificate IV in Hospitality

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

9 core units 12 electives units

Core Subjects

BSBDIV501
Manage diversity in the workplace
SITHIND004
Work effectively in hospitality service
SITXCCS007
Enhance the customer service experience
SITXCOM005
Manage conflict
SITXFIN003
Manage finances within a budget
SITXHRM001
Coach others in job skills
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
SITXWHS003
Implement and monitor work health and safety practices

Elective Subjects

Electives selection is a customised and fully tailored process, it will be dependent on each applicant’s background, experience and previous studies and/or training.

Food and Beverage Supervisor,Front Office Supervisor,Concierge,Gaming Supervisor 

Career Summary
  • Identity document
  • Most updated form of resume
  • Cover letter outlining career summary
  • Recommendation letters from employers
  • Employment contract
  • Job description
  • Reference letters
Previous Academic attainments (if applicable)
  • Certified copies of certificate(s) (in English)
  • Certified copies of transcript(s) (in English)
  • Previous statement of attainment(s) (in English)
  • Course outlines for units attained
  • Past assessment(s)
Work Experience
  • Previous work memos
  • Write up on key projects undertaken previously and your involvement
  • Photographs or Videos of any projects or accomplishment
  • On the job training which you have undertaken or have trained (procedural/company policies) (if applicable)
  • Any initiatives or strategies which you have personally implemented (if applicable)
  • Logbooks (if applicable)
  • Invoices/quotations (if applicable)
  • Receive Nationally recognised and accredited qualification certification
  • Get qualified within 30 working days of evidence being received
  • Enhance your career opportunities
  • Opportunities to make get more income with new revenue streams

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