core units
electives units
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS007
Enhance customer service experiences
SITXCOM002
Show social and cultural sensitivity
SITXCOM005
Manage conflict
SITXFIN002
Interpret financial information
SITXHRM001
Coach others in job skills
SITXWHS003
Implement and monitor work health and safety practices
SITXCCS002
Provide visitor information
SITTTSL004
Provide advice on Australian destinations
SITTTSL006
Prepare quotations
SITTGDE004
Lead tour groups
SITTGDE007
Research and share information on Australian Indigenous cultures
SITTTOP002
Provide outdoor catering
BSBCMM401
Make a presentation
HLTAID003
Provide first aid
SITXFSA001
Use hygienic practices for food safety
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
Electives selection is a customised and fully tailored process, it will be dependent on each applicant’s background, experience and previous studies and/or training.