Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, students must have completed at least 100 hours of unpaid work (vocational placement) as detailed in the Assessment Requirements of units of competency.

8 core units 8 electives units

Core Subjects

CHCCCS007
Develop and implement service programs
CHCCOM003
Develop workplace communication strategies
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS004
Manage work health and safety

Elective Subjects

Electives selection is a customised and fully tailored process, it will be dependent on each applicant’s background, experience and previous studies and/or training.

Community Care Manager,Coordinator of Volunteer Work,Team Leader,Care Team Leader,Family Services Coordinator,Support Facilitator (Community Services),Community Housing Resources Worker,Community Development Worker for Social Housing,Community Recreation Coordinator,Housing Manager,Housing Assistant,Assistant Community Worker,Community Worker,Aboriginal Housing Worker,Community Services Coordinator,Case Coordinator (Disability),Youth Housing Support Worker,Family Support Worker,Community Access Coordinator,Pastoral Care Counsellor,Aboriginal Neighbourhood House Coordinator,Case Coordinator (Community Services),Welfare Support Worker,Senior Youth Worker,Disability Team Leader,Support Facilitator (Disability),Community Housing Worker,Community Work Coordinator,Early Intervention Worker,Community Program Coordinator,Pastoral Care Worker,Assistant Community Services Worker 

Career Summary
  • Identity document
  • Most updated form of resume
  • Cover letter outlining career summary
  • Recommendation letters from employers
  • Employment contract
  • Job description
  • Reference letters
Previous Academic attainments (if applicable)
  • Certified copies of certificate(s) (in English)
  • Certified copies of transcript(s) (in English)
  • Previous statement of attainment(s) (in English)
  • Course outlines for units attained
  • Past assessment(s)
Work Experience
  • Previous work memos
  • Write up on key projects undertaken previously and your involvement
  • Photographs or Videos of any projects or accomplishment
  • On the job training which you have undertaken or have trained (procedural/company policies) (if applicable)
  • Any initiatives or strategies which you have personally implemented (if applicable)
  • Logbooks (if applicable)
  • Invoices/quotations (if applicable)
  • Receive Nationally recognised and accredited qualification certification
  • Get qualified within 30 working days of evidence being received
  • Enhance your career opportunities
  • Opportunities to make get more income with new revenue streams

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