Diploma of Travel and Tourism Management

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

12 core units 11 electives units

Core Subjects

BSBDIV501
Manage diversity in the workplace
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS007
Enhance customer service experiences
SITXCCS008
Develop and manage quality customer service practices
SITXCOM005
Manage conflict
SITXFIN002
Interpret financial information
SITXFIN003
Manage finances within a budget
SITXFIN004
Prepare and monitor budgets
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
SITXMGT002
Establish and conduct business relationships
SITXWHS003
Implement and monitor work health and safety practices

Elective Subjects

Electives selection is a customised and fully tailored process, it will be dependent on each applicant’s background, experience and previous studies and/or training.

Travel Agency Manager,Marketing Manager,Sales Manager 

Career Summary
  • Identity document
  • Most updated form of resume
  • Cover letter outlining career summary
  • Recommendation letters from employers
  • Employment contract
  • Job description
  • Reference letters
Previous Academic attainments (if applicable)
  • Certified copies of certificate(s) (in English)
  • Certified copies of transcript(s) (in English)
  • Previous statement of attainment(s) (in English)
  • Course outlines for units attained
  • Past assessment(s)
Work Experience
  • Previous work memos
  • Write up on key projects undertaken previously and your involvement
  • Photographs or Videos of any projects or accomplishment
  • On the job training which you have undertaken or have trained (procedural/company policies) (if applicable)
  • Any initiatives or strategies which you have personally implemented (if applicable)
  • Logbooks (if applicable)
  • Invoices/quotations (if applicable)
  • Receive Nationally recognised and accredited qualification certification
  • Get qualified within 30 working days of evidence being received
  • Enhance your career opportunities
  • Opportunities to make get more income with new revenue streams

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